My Account has been disabled, Why?

DISCLAIMER: HAL-ES reserves the right to disable or deactivate accounts at our discretion.

Typically, accounts get disabled because of misuse, including but not limited to:

  • Spamming
  • Using HAL-ES for malicious intent
  • Giving out sensitive information to unverified individuals
  • Personal attacks on Carmen Sandiego
  • Repeatedly submitting intentionally incorrect information
  • Harrassment

If your account is disabled and you'd like to dispute, please contact and we'll be in touch.

If you have information on someone abusing their account, please email and we'll get it sorted out.

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