My Account has been disabled, Why?

DISCLAIMER: HAL-ES reserves the right to disable or deactivate accounts at our discretion.

Typically, accounts get disabled because of misuse, including but not limited to:

  • Spamming
  • Using HAL-ES for malicious intent
  • Giving out sensitive information to unverified individuals
  • Personal attacks on Carmen Sandiego
  • Repeatedly submitting intentionally incorrect information
  • Harrassment

If your account is disabled and you'd like to dispute, please contact accounts@hal-es.org and we'll be in touch.

If you have information on someone abusing their account, please email abuse@hal-es.org and we'll get it sorted out.

← Return to FAQs